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What payment methods do you accept?

We accept various payment methods including credit cards, PayPal, and other popular online payment platforms. All available payment methods are listed on the checkout page.

Do you ship worldwide?

Yes, we ship to over 100 regions around the world.

How long does shipping and delivery take?

Orders are usually shipped within 48 hours, and delivery typically takes 3 to 15 business days, depending on your location and local logistics conditions. Delays may occur during holidays or promotional peak periods. We appreciate your patience.

How can I track my order?

Once your order is shipped, we will email you a tracking number. You can track your shipment directly through the carrier's official website.

Can I modify or cancel my order after placing it?

To ensure prompt processing, please contact our customer service email as soon as possible if you need to modify or cancel your order. We will do our best to accommodate your request if the order has not yet been shipped.

What should I do if there is an issue with the product?

If the product you received is damaged or defective, please contact us immediately with photos of the issue and your order number. We will arrange for a replacement or refund promptly.

Are your products eco-friendly?

We are committed to environmental responsibility. Our products are made with eco-friendly materials to minimize environmental impact.

How do I contact customer service?

You can contact our customer service through the online chat on our website or by emailing us. Our customer service team will promptly respond to your inquiries.

When will out-of-stock items be restocked?

We regularly restock items based on demand. If an item is out of stock, we recommend regularly checking our website or contacting customer service for specific restocking dates.

For more questions, please contact us.